===== sending mail with priority level ===== You can use the AddCustomHeader method of phpmailer to send mail with high priority: function sendNotice($msg, $isAlert = false){ $mail = new PHPMailer(); $mail->IsSMTP(); $mail->Host = MAIL_HOST; $mail->From = "noreply@azfmc.com"; $mail->FromName = basename($_SERVER['PHP_SELF']); $mail->AddAddress("someone@example.com"); $mail->Subject = "your subject"; if( $isAlert ){ $mail->Subject .= ' [ ALERT! ]'; $mail->AddCustomHeader("X-Priority: 1"); $mail->AddCustomHeader("X-MSMail-Priority: High"); } $mail->Body = $msg; if( !$mail->Send() ) echo "\nfailed to send mail!"; }